TMI is a leading global training and consulting company who provides innovative, customized solutions that inspire and enable high performance with its “hard to match” global outreach, delivery and project management capabilities.
Ever since our foundation in 1975, TMI has directly influenced and inspired more than 6,000,000 people worldwide. Today, operating in more than 40 countries and 22 languages worldwide, with over 400 trainers and consultants, TMI continues to have a positive impact on the lives and performance of over 250,000 working in a broad range of multinational and local companies each year.
TMI provides solutions in four Key Focus Areas:
Leveraging the power of your brand to mobilize the
potential in people, create competitive advantage and transform the customer experience...
- Branded Customer Service
- Branded Organizational Culture / Employeeship™
Instilling refined customer service practices and behaviors to retain and extend your customer base...
- Customer Service Excellence
- Compelling Service Recovery
Enhancing personal and team effectiveness to help you meet the business challenges of today – and tomorrow...
- Personal Effectiveness
- Team Effectiveness
- Interpersonal Excellence
Equipping today’s leaders with the insights and capabilities, they need to activate strategies and lead contemporary organizations to excel and succeed. Read more about Leadership Development
- Emotionally Intelligent Leadership
- Contemporary Leadership Development
TMI operates in the following countries:
Argentina • Australia • Austria • Bangladesh • Belgium • Bulgaria • Brazil • Canada • Chile • China • Cyprus • Colombia • Czech Republic • Denmark • Ecuador • Egypt • Finland • France • Germany • Greece • Hong Kong • Hungary • India • Indonesia • Ireland • Italy • Japan • Kenya • Korea • Lithuania • Macau • Malaysia • Marocco • Mauritius • Mexico • Middle East • Netherland • Norway • Peru • Poland • Portugal • Romania • Russia • Serbia • Singapore • South Africa • Spain • Sweden • Switzerland • Taiwan • Tanzania • Turkey • Ukraine • United Kingdom •