The 5I Principle
Together with the leadership and staff of your organization, TMI Turkey helps you explore the challenges and opportunities ahead.
We develop and implement customized, innovative solutions characterized by creative and flexible design, sophisticated project management and a unique philosophy and style of delivery.
We reflect all these in our proven approach, which we call the ʻ5Iʼsʼ.
- Setting purpose
- Establish your horizon
- Measure staff and customer cultures
- Measure strengths
- Map out process steps
- Co-create customer and staff experience
- Develop process
- Set standards and test
- Develop Tool Kit
- Embed standards
- Continuous tracking
- Inspire delivery teams
- Align behaviors with objectives & brand